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	<title>AI in the Workplace Archives - Creospan</title>
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		<title>AI, Chatbots and the Ramifications of Using them in the Workplace </title>
		<link>https://creospan.com/ai-chatbots-and-the-ramifications-of-using-them-in-the-workplace/</link>
		
		<dc:creator><![CDATA[Donna Mathew]]></dc:creator>
		<pubDate>Fri, 19 Jun 2026 16:06:55 +0000</pubDate>
				<category><![CDATA[Insights]]></category>
		<category><![CDATA[AI Adoption]]></category>
		<category><![CDATA[AI in the Workplace]]></category>
		<category><![CDATA[AI Transformation]]></category>
		<category><![CDATA[Artificial intelligence]]></category>
		<category><![CDATA[Chatbots]]></category>
		<category><![CDATA[ChatGPT]]></category>
		<category><![CDATA[Large Language Models (LLMs)]]></category>
		<guid isPermaLink="false">https://creospan.com/?p=1523</guid>

					<description><![CDATA[<p>Which of the following statements are true?&#160; 1. ChatGPT is here to stay.&#160;&#160; 2. ChatGPT will change the way people write and research software related development,&#160;architecture&#160;and implementation.&#160; 3. ChatGPT will infringe on other companies’ and individuals’ IP.&#160; 4. Companies will overreact to the infringement (real and potential) and life will become harder for the industry&#8230;</p>
<p>The post <a href="https://creospan.com/ai-chatbots-and-the-ramifications-of-using-them-in-the-workplace/">AI, Chatbots and the Ramifications of Using them in the Workplace </a> appeared first on <a href="https://creospan.com">Creospan</a>.</p>
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<p class="wp-block-paragraph">Which of the following statements are true?&nbsp;</p>



<p class="wp-block-paragraph">1. ChatGPT is here to stay.&nbsp;&nbsp;</p>



<p class="wp-block-paragraph">2. ChatGPT will change the way people write and research software related development,&nbsp;architecture&nbsp;and implementation.&nbsp;</p>



<p class="wp-block-paragraph">3. ChatGPT will infringe on other companies’ and individuals’ IP.&nbsp;</p>



<p class="wp-block-paragraph">4. Companies will overreact to the infringement (real and potential) and life will become harder for the industry as a whole!&nbsp;</p>



<p class="wp-block-paragraph">I&nbsp;posit&nbsp;that&nbsp;all of&nbsp;the above is true.&nbsp;&nbsp;</p>



<p class="wp-block-paragraph">As company leaders,&nbsp;engineers&nbsp;and&nbsp;consumers&nbsp;we all&nbsp;have to&nbsp;be aware of the ramifications of using AI in the workplace.&nbsp;I&#8217;ll&nbsp;direct you to some recent headlines that touch upon this theme, each with their own distinct angle.&nbsp;&nbsp;</p>



<ul class="wp-block-list">
<li><strong>JPMorgan restricts employee use of ChatGPT</strong>&nbsp;&#8211; CNN, February 22, 2023&nbsp;</li>
</ul>



<ul class="wp-block-list">
<li><strong>Companies are struggling to keep corporate secrets out of ChatGPT</strong>&nbsp;&#8211; Axios, March 10, 2023&nbsp;</li>
</ul>



<ul class="wp-block-list">
<li><strong>Some companies are already replacing workers with ChatGPT, despite warnings it&nbsp;shouldn’t&nbsp;be relied on for ‘anything important’</strong>&nbsp;&#8211; Fortune, February 25, 2023&nbsp;</li>
</ul>



<ul class="wp-block-list">
<li><strong>Samsung accidentally leaked its secrets to ChatGPT</strong>&nbsp;— three times! &#8211; Toms Guide, April 5, 2023&nbsp;</li>
</ul>



<ul class="wp-block-list">
<li><strong>ChatGPT Could Face Defamation Lawsuits for Making Up Facts About People</strong>&nbsp;&#8211; PC Magazine, April 6, 2023&nbsp;</li>
</ul>



<p class="wp-block-paragraph">We have a couple of themes here that will surely&nbsp;underlie&nbsp;many of the future issues that come up as AI adoption increases.&nbsp;</p>



<p class="wp-block-paragraph"><strong>What Goes&nbsp;In&nbsp;Must Come Out</strong>&nbsp;</p>



<p class="wp-block-paragraph">The first theme, and&nbsp;likely the&nbsp;most important driver in this conversation, is the leaking of a company’s intellectual property into ChatGPT. The&nbsp;old adage&nbsp;of &#8220;What Goes&nbsp;In&nbsp;Must Come Out&#8221; applies here.&nbsp;&nbsp;</p>



<p class="wp-block-paragraph">Not everybody is aware of how these language models&nbsp;operate. To put it simply, these chatbots are trained on&nbsp;data&nbsp;and that data must come from somewhere. According to Tech Radar ChatGPT 3.5 was trained on 570GB of text data from the internet. That is a ton of data!&nbsp;</p>



<p class="wp-block-paragraph">However&nbsp;it&nbsp;doesn&#8217;t&nbsp;stop there.&nbsp;Anything a person&nbsp;enters into&nbsp;ChatGPT is likely to end up as a data point in some form or another.&nbsp;In&nbsp;fact&nbsp;the mindset should be that anything that is entered&nbsp;in&nbsp;will eventually come out. It is not a&nbsp;one way&nbsp;street.&nbsp;</p>



<p class="wp-block-paragraph"><strong>If&nbsp;It&#8217;s&nbsp;On&nbsp;The&nbsp;Internet, It Must Be True</strong>&nbsp;</p>



<p class="wp-block-paragraph">Sure&nbsp;it is. But&nbsp;here&#8217;s&nbsp;the rub. AI language models like ChatGPT have a couple of learning phases. The first one is the &#8220;<em>generative pre-training</em>&#8221; phase. What this means depends on which model is being used. I believe ChatGPT is currently&nbsp;at&nbsp;the GPT3.5 model. In this&nbsp;context&nbsp;the training is done in an unsupervised manner. Thus, data quality is bound to vary. Which is why OpenAI CEO Sam Altman said that it is a mistake to be relying on it for anything important right now.&nbsp;&nbsp;</p>



<p class="wp-block-paragraph">The data these chatbots are training themselves on comes in part from the internet because they are neural networks tied to the internet. That much&nbsp;isn’t&nbsp;rocket science. Thus, if we can all agree that the internet is&nbsp;chocked&nbsp;full of information that&nbsp;isn’t&nbsp;true then we can all agree that some of the data that becomes part of the AI’s knowledge base must also be viewed in that same vein.&nbsp;&nbsp;</p>



<p class="wp-block-paragraph">As ChatGPT continually adds to its knowledge base through &#8220;self learning&#8221; we must expect that it&nbsp;acquires&nbsp;knowledge&nbsp;that A)&nbsp;it&nbsp;doesn&#8217;t&nbsp;own, nor should have&nbsp;acquired&nbsp;and B.)&nbsp;it&#8217;s&nbsp;not all factual.&nbsp;</p>



<p class="wp-block-paragraph">I&nbsp;actually asked&nbsp;ChatGPT how it increases its knowledge garnered after the generative pre-training phase.&nbsp;The following image is a snapshot of the answer.&nbsp;</p>



<figure class="wp-block-image size-large"><img fetchpriority="high" decoding="async" width="725" height="1024" src="https://creospan.com/wp-content/uploads/2026/06/image-1-725x1024.jpg" alt="" class="wp-image-1525" srcset="https://creospan.com/wp-content/uploads/2026/06/image-1-725x1024.jpg 725w, https://creospan.com/wp-content/uploads/2026/06/image-1-213x300.jpg 213w, https://creospan.com/wp-content/uploads/2026/06/image-1-768x1084.jpg 768w, https://creospan.com/wp-content/uploads/2026/06/image-1.jpg 816w" sizes="(max-width: 725px) 100vw, 725px" /></figure>



<p class="has-text-align-left wp-block-paragraph"><em>Feedback from ChatGPT on&nbsp;an a&nbsp;Chatbots Leaning Techniques</em></p>



<p class="wp-block-paragraph">The takeaway here is that there is a certain aspect of data acquisition that is culled by &#8220;self-leaning&#8221; techniques. This makes perfect sense. However, as the name implies, unsupervised is the key here. AI models such as ChatGPT&nbsp;don&#8217;t&nbsp;have the ability to independently discern&nbsp;fact&nbsp;from fiction. They&nbsp;aren’t&nbsp;sentient.&nbsp;&nbsp;</p>



<p class="wp-block-paragraph">Tie &#8220;<strong><em>What Goes&nbsp;In&nbsp;Must Come Out</em></strong>&#8221; with &#8220;<strong><em>If It&#8217;s&nbsp;On&nbsp;The&nbsp;Internet, It Must Be True</em></strong>&#8221; and you get &#8220;<strong><em>ChatGPT Could Face Defamation Lawsuits for Making Up Facts About People</em></strong>&#8220;.&nbsp;Making up&nbsp;facts is a misnomer&nbsp;here,&nbsp;it&#8217;s&nbsp;not making them up, at least not maliciously, or minimally not on its own. The data behind ChatGPT is&nbsp;most likely inherently&nbsp;flawed because the sourcing has not necessarily been vetted in the capacity to tag it as false. Anybody that works in data science&nbsp;knows&nbsp;the problems that arise with poor data quality. ChatGPT&nbsp;isn&#8217;t&nbsp;alone here.&nbsp;&nbsp;</p>



<p class="wp-block-paragraph">We are in uncharted legal territory here. It will need to shake out before companies jump in&nbsp;head first&nbsp;and I would not want to be the canary in the coal mine on that front.&nbsp;&nbsp;</p>



<p class="wp-block-paragraph"><strong>It&#8217;s&nbsp;My IP</strong>&nbsp;</p>



<p class="wp-block-paragraph">In doing&nbsp;research&nbsp;I had ChatGPT generate some code to see how well it could do the task. It turns out that it did quite well. When asking ChatGPT where the code came&nbsp;from&nbsp;it said that the code was open source licensed under Apache.&nbsp;&nbsp;</p>



<p class="wp-block-paragraph">This my friends is an issue. I would wager top dollar that a ton of code generated from ChatGPT is already finding its way into many companies’ applications. It is only a matter of time before the lawsuits start flying. Somebody needs to be the guard at the gate.&nbsp;</p>



<p class="wp-block-paragraph">Worse, the ramifications due to what I see as the potential over reaction to the above is that it&nbsp;won&#8217;t&nbsp;stop at ChatGPT. Information repositories such as Google, Stack Overflow, Medium and eventually chatbots like ChatGPT are the&nbsp;go to&nbsp;for software engineers. This&nbsp;doesn&#8217;t&nbsp;mean that engineers are copying&nbsp;all of&nbsp;the source code they find on the internet and putting it into the applications they write. But it&nbsp;sure as hell implies&nbsp;that people learn from others and that is the basis for much of the software written today. It will only become worse when companies start using&nbsp;AI&#8217;s&nbsp;to generate code.&nbsp;&nbsp;</p>



<p class="wp-block-paragraph"><strong>What Happens Next?</strong>&nbsp;</p>



<p class="wp-block-paragraph">All of&nbsp;the above begs the question, “<em>what will happen to productivity when companies overreact and prevent their engineers from using the internet to learn how others came up with solutions for commonly occurring problems?</em>”&nbsp;&nbsp;</p>



<p class="wp-block-paragraph">There are a ton of people that mentor others through blogs and tech articles, all of which end up on the internet. Much&nbsp;intentionally&nbsp;and free to use. How will this&nbsp;impact&nbsp;a company’s future initiatives If they&nbsp;have to&nbsp;crack down on what is considered acceptable use today?&nbsp;</p>



<p class="wp-block-paragraph">As company&nbsp;leaders&nbsp;we need to be prepared to take this on and answer these questions. The plan&nbsp;needs&nbsp;to be in place yesterday. Everybody needs to train their people&nbsp;on&nbsp;these issues as it is yet another in the continuing effort to protect intellectual property and prevent other&#8217;s IP from&nbsp;becoming part of someone else&#8217;s code base. Those that are ahead of the game will be well prepared to step into the vacuum that will be created by others that&nbsp;don’t.&nbsp;</p>



<p class="wp-block-paragraph"><em>Written By Terry Trippany </em></p>



<p class="wp-block-paragraph"></p>
<p>The post <a href="https://creospan.com/ai-chatbots-and-the-ramifications-of-using-them-in-the-workplace/">AI, Chatbots and the Ramifications of Using them in the Workplace </a> appeared first on <a href="https://creospan.com">Creospan</a>.</p>
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		<title>What’s Holding You Back from Unlocking AI-Powered Workforce Productivity?</title>
		<link>https://creospan.com/whats-holding-you-back-from-unlocking-ai-powered-workforce-productivity/</link>
		
		<dc:creator><![CDATA[Donna Mathew]]></dc:creator>
		<pubDate>Sat, 24 May 2025 22:40:34 +0000</pubDate>
				<category><![CDATA[Insights]]></category>
		<category><![CDATA[AI]]></category>
		<category><![CDATA[AI Adoption]]></category>
		<category><![CDATA[AI Compliance]]></category>
		<category><![CDATA[AI in the Workplace]]></category>
		<category><![CDATA[AI Productivity]]></category>
		<category><![CDATA[AI Workflows]]></category>
		<category><![CDATA[Data Security]]></category>
		<category><![CDATA[Digital Transformation]]></category>
		<category><![CDATA[Enterprise AI]]></category>
		<category><![CDATA[Future of work]]></category>
		<category><![CDATA[Generative AI]]></category>
		<category><![CDATA[Microsoft 365 Copilot]]></category>
		<category><![CDATA[Workplace AI]]></category>
		<guid isPermaLink="false">https://creospan.com/?p=1225</guid>

					<description><![CDATA[<p>Across industries, individual users are embracing AI as their “digital coworker” - one who’s fast, tireless, and surprisingly helpful. Whether they’re drafting blog posts, crunching data, or writing code. AI can do it all. Yet, many organizations hesitate to fully integrate AI into their workflows.</p>
<p>The post <a href="https://creospan.com/whats-holding-you-back-from-unlocking-ai-powered-workforce-productivity/">What’s Holding You Back from Unlocking AI-Powered Workforce Productivity?</a> appeared first on <a href="https://creospan.com">Creospan</a>.</p>
]]></description>
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			<p>Across industries, individual users are embracing AI as their “digital coworker” &#8211; one who’s fast, tireless, and surprisingly helpful. Whether they’re drafting blog posts, crunching data, or writing code. AI can do it all. Yet, many organizations hesitate to fully integrate AI into their workflows.</p>
<p>Why the disconnect?</p>
<p>Their concerns are valid. Worries about data privacy, fears surrounding misinformation, and uncertainty about how to scale initiatives responsibly do not instill trust in organizations wanting to extend their workflows. However, a well-structured AI adoption strategy can address and overcome these challenges.</p>
<p>In this article, we walk through a 7-stage roadmap for introducing Microsoft 365 Copilot across your organization, helping you accelerate productivity while staying secure and compliant.</p>
<h2>Stage 1: Adopting Microsoft 365 – Laying the Foundation</h2>
<p>The journey begins with Microsoft 365, a comprehensive platform designed to power productivity and collaboration. Many organizations stop at basic familiar and functional tools such as Teams, Excel, Word, Outlook, while missing out on the AI capabilities embedded into the ecosystem such as predictive text suggestions, summarizing, content creation smart templates, real-time collaboration enhancements and automating processes.</p>
<p><strong>Pro Tip:</strong> If you’ve already deployed Microsoft 365, you’re halfway there. The next step is unlocking its AI-enhanced features.</p>
<h2>Stage 2: Introducing Microsoft Copilot – The Productivity Multiplier</h2>
<p>As familiarity with Microsoft 365 grows, so does awareness of Microsoft Copilot, an AI add-on that can automate repetitive tasks, summarize content, generate insights, and more. However, uncertainty around how Copilot fits into daily workflows can slow its adoption.</p>
<p><strong>Pro Tip:</strong> Host internal demos or lunch-and-learns sessions showcasing real-world use cases tailored to finance, HR, or sales roles.</p>
<h2>Stage 3: Addressing Security, Privacy &amp; Compliance</h2>
<p>AI adoption must be built on trust. At this stage, organizations are asking:</p>
<ul>
<li>What data does Copilot access?</li>
<li>Can access be role-based?</li>
<li>How is sensitive information protected?</li>
<li>Is the solution compliant with our regulatory standards?</li>
<li>What safeguards are in place to prevent misuse?</li>
</ul>
<p><strong>Pro Tip:</strong> Partner with IT and compliance teams early in the adoption and integration process. Establish clear documentation on data access, protection protocols, and AI risk mitigation.</p>
<h2>Stage 4: Establishing AI Policies &amp; Governance</h2>
<p>Without a strong governance framework, organizations risk inconsistent adoption and exposure to compliance risks. Key policy areas include:</p>
<ul>
<li>Responsible use guidelines</li>
<li>Data retention and sharing protocols</li>
<li>Alignment with internal and external regulatory standards</li>
<li>Ethical use policies, including bias mitigation</li>
</ul>
<p><strong>Pro Tip:</strong> Create a cross-functional AI Governance Council to steer strategy, policy, and education.</p>
<h2>Stage 5: Prototyping &amp; Piloting for Proof of Value</h2>
<p>Rather than jumping straight to full deployment, many successful organizations begin with targeted pilots. A focused rollout enables teams to:</p>
<ul>
<li>Experiment with real use cases</li>
<li>Identify integration or cultural challenges</li>
<li>Measure productivity uplift</li>
<li>Build internal champions</li>
</ul>
<p><strong>Pro Tip:</strong> Choose a pilot team with measurable KPIs and a high volume of knowledge-work for maximum impact.</p>
<h2>Stage 6: Scaling Across the Enterprise</h2>
<p>Once early wins are documented, scaling can begin. This phase is about:</p>
<ul>
<li>Delivering role-specific training</li>
<li>Embedding Copilot into standard workflows</li>
<li>Ensuring executive sponsorship</li>
<li>Managing resistance and change with empathy</li>
</ul>
<p><strong>Pro Tip:</strong> Track usage analytics and feedback to tailor your training and adoption campaigns.</p>
<h2>Stage 7: Measuring ROI and Driving Continuous Improvement</h2>
<p>Implementation is just the beginning. Leading organizations continuously monitor:</p>
<ul>
<li>Time saved per task or team</li>
<li>Increase in throughput or decision quality</li>
<li>Employee satisfaction and Copilot adoption</li>
<li>Opportunities for new use cases or advanced integration</li>
</ul>
<p><strong>Pro Tip:</strong> Treat this as a feedback loop &#8211; measure, learn, adapt. The path to AI-powered productivity isn’t linear, but with the right plan, you can turn uncertainty into action. When deployed thoughtfully, Microsoft Copilot doesn’t just improve workflows; it transforms them.</p>
<h2>How We Can Help</h2>
<p>Choosing the right partner for your AI adoption journey is critical. Here’s why organizations trust Creospan to help them unlock the full potential of Microsoft Copilot:</p>
<ul>
<li><strong>Expertise in AI Productivity Tools:</strong> Our team has deep experience with Microsoft Copilot and other generative AI solutions, ensuring a smooth and effective implementation.</li>
<li><strong>Tailored Solutions:</strong> We understand that every organization is unique. Our strategies are customized to align with your specific needs, workflows, and goals.</li>
<li><strong>End-to-End Support:</strong> From initial education to enterprise-wide rollout and ongoing optimization, we’re with you at every step of your AI journey.</li>
<li><strong>Focus on Security and Compliance:</strong> We prioritize data security, privacy, and adherence to industry standards, giving you peace of mind as you adopt AI tools</li>
</ul>
<p>Ready to transform your workforce with Microsoft Copilot? Contact us today to start your AI adoption journey.</p>
<p><em>Article written by Davinder Kohli and Shirali Shah.</em></p>

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<p class="wp-block-paragraph">&nbsp;</p>
</div><p>The post <a href="https://creospan.com/whats-holding-you-back-from-unlocking-ai-powered-workforce-productivity/">What’s Holding You Back from Unlocking AI-Powered Workforce Productivity?</a> appeared first on <a href="https://creospan.com">Creospan</a>.</p>
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